Frequently asked questions

  • What does the remote hands service cover ?

    Our remote hands service covers these types of issues: Mac hardware diagnosis & repair , Network infrastructure or IP issues , OS password recovery to default , OS restore to factory default , OS restore from backup (Time Machine, etc) , OS services enable/disable (turn off firewall,SIP,etc)

  • How real are cyberthreats for companies not typically targeted by cybercriminals ?

    The threat is very real. All highly-connected and digitally reliant organizations are a target. Banks, for example, are an obvious target for cybercriminals. But what about everyone else? Our experience shows that cybercriminals seek out the easy targets, wherever they are. Consider retail. Retail companies can house massive volumes of customer data and as a result are seeing an uptick in fraud problems. Companies caught up in geopolitical struggles are also prime targets, whether for criminals, political actors or activists. Think you’re not an obvious target? Think again.

  • How should we respond to the threats of today’s digital environment ?

    The right response depends heavily on industry, on market conditions, social trends, you name it. But you can quickly reach a more informed answer to the question of resource requirements by taking inventory. What assets does your organization have that would be valuable to others? What are the threats to those assets? Which groups or individuals stand to benefit from compromising those assets? For many clients, this is an exercise they’ve never undertaken, focusing instead on information assets. But in a world in which highly diverse, highly organized external groups seek to do harm, information assets are only part of

  • How long does it take to create a website?

    The length of time it takes to create a fully functional website is based on several factors. Custom design work can take anywhere from 1 - 4 weeks, depending on the complexity of the design and the number of revisions you require. The development phase requires an additional 1 - 6 weeks, depending on the number of pages, and the functionality required. Of course, these are general guidelines, and we will make every effort to meet the timeframe you have in mind.

  • What is the average cost for a website?

    It is difficult to quote an average price, due to the enormous range in requirements for a site. According to Business Week Online, a designer might charge $2,000 or more for a basic Web site, not including Web hosting fees. a 4 - 6 page template-based site will cost around $600, while a full custom design will come in closer to $1200 - $1800. Other authoritative sources generally quote in the $1,000 - $2,000 range.

  • What is cloud computing technology?

    Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.

  • How are public and private clouds connected?

    Clouds are connected through APIs in a technical sense and through partnerships in a business sense. Private cloud vendors sometimes offer public cloud services or public cloud vendors often partner with private cloud vendors to create hybrid clouds.

  • Can I access the USB and local drives of my local computer from Cloud Desktop?

    Yes. When you connect a USB device; or a pen drive; it will be automatically visible in your Cloud Desktop.

  • How many monitors can a Cloud Desktop support?

    Cloud Desktop can support up to 16 monitors for a session.

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